WHAT ENJOY MEANS TO US
Our customers are happy, and we are happy too.
To me, Enjoy is simple. Our customers are happy, and we are happy too.
When we make someone happy, it makes us happy as well. When we do something good for someone, it eventually comes back to us. This is not just a feeling. There is science behind it too.
So when you start your day, I want you to think about something simple.
How many people can I make happy today?
How many people can I make smile today?
CUSTOMERS ARE NOT SALES NUMBERS
Sales are the result.
Customers are not sales numbers.
Sales are the result of customers saying the food was great, I had a good time, I was happy, and I want to come back.
Of course, sales and profit are important. Tips are important too.
We need sales and profit to keep the company going, so especially for G3 and above, it is important to understand and balance both sides.
But from my experience, rather than just chasing sales, if we enjoy what we do, treat every customer equally and sincerely, and keep trying to make people happy, I believe sales and profit will follow as a result.
THE VALUE OF HUMAN CONNECTION
Making someone smile will matter even more.
AI will continue to develop, and it will be able to do more and more of the things that people do today.
That is exactly why making someone happy, making someone smile, and creating real connections between people will become even more valuable in the restaurant business.
This is what Enjoy means at our company.